Polices

To be read and acknowledged before your pup enjoys their treatment

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1. Vaccinations & Health

  • All dogs must be up-to-date with vaccinations, including C5/DHLPP, Bordetella, and flea/tick prevention.

  • Please provide a copy of your dog’s vaccination records before their first appointment.

  • If your dog is unwell, has contagious conditions, or shows signs of illness, we reserve the right to refuse service to protect other pets.

2. Health Conditions & Emergencies

  • Owners must inform us in writing of any existing health conditions, allergies, or behavioural concerns prior to the appointment.

  • While our team is trained to respond to emergencies, we cannot assume financial responsibility for veterinary treatment or medical expenses.

  • We will make every effort to care for your pet and respond promptly in case of an emergency.

3. Safety & Escapes

  • Our staff supervise all dogs closely, but Bark To The Future cannot be held liable if a dog escapes or goes missing.

  • We implement the highest safety standards and will take all reasonable steps to secure your pet.

4. Behaviour & Responsibility

  • Owners are responsible for accurate disclosure of behaviour history, including aggression, fear, or anxiety.

  • We may require a trial session or additional safety measures for dogs with certain behavioural concerns.

5. Booking & Communication

  • Please inform us of any changes in your dog’s health, behaviour, or medication prior to your visit.

  • Late notifications may affect the safety and suitability of the appointment.

6. Our Commitment

  • We genuinely care for each dog and treat them like part of our family.

  • Despite our care and supervision, unforeseen events may occur. By using our services, you acknowledge these policies and understand the inherent risks.